Frequently Asked Questions

PortImg is a free online image conversion platform that lets you convert between raster (PNG, JPEG, GIF, BMP, TIFF, WebP) and vector (SVG, EPS, DXF) formats. Browser-based, secure, and no registration required.

Yes — completely free, no hidden fees, no watermarks, no account needed. Convert unlimited files with no restrictions.

No account needed. Visit any converter, upload your file, and download the result immediately.

Up to 10 files simultaneously, each up to 50 MB. For larger batches just run multiple groups in sequence.

Each file must be under 50 MB. This ensures fast, reliable conversions for the vast majority of real-world use cases.

Yes — fully responsive and tested on iOS and Android. The experience adapts to any screen size.

No. Conversions run on our secure servers, so an internet connection is required.

Never. All output files are completely clean — no logos, watermarks, or branding of any kind.

Raster → Vector: JPG, PNG, GIF, BMP, TIFF, WebP to SVG, EPS, DXF
Vector → Raster: SVG, EPS, DXF to PNG, JPEG, GIF, BMP, TIFF, WebP
Vector → Vector: Between SVG, EPS, and DXF

Most complete in seconds. Files under 5 MB typically finish in 2–5 s; larger files may take up to 30 s depending on complexity.

Vector-to-raster and vector-to-vector conversions maintain quality. Raster-to-vector uses advanced tracing algorithms — best results come from simple, high-contrast images like logos and icons rather than photographs.

Yes — you can convert image formats to PDF and extract images from PDFs. Check our dedicated PDF converter tools for full details.

You'll see a clear error message. Common causes: unsupported format, corrupted file, or size over the 50 MB limit. Re-uploading usually resolves it. If not, contact support.

Each session handles one format pair (e.g., PNG → SVG). Run separate sessions for each output format needed.

Basic dimensions are kept. EXIF data (GPS, camera settings) is intentionally stripped for privacy and to reduce file size.

Vectorization converts pixel images into scalable mathematical paths. Use it for logos, icons, laser cutting files, or any graphic that needs to scale infinitely. Best results with simple, high-contrast source images.

Yes — you can convert back. However, raster-to-vector creates a traced version, so converting back to raster won't restore the original pixel data exactly.

Converters use optimised defaults for best results. Advanced customisation options are on our roadmap based on user feedback.

Raster (PNG, JPEG, GIF): pixel-based, fixed dimensions, can degrade when scaled up.
Vector (SVG, EPS, DXF): math-based paths, infinite scalability — perfect for logos and graphics.

PNG: transparency, graphics, logos, screenshots, lossless quality.
JPEG: photographs, no transparency needed, smaller file sizes, web images where slight compression is acceptable.

SVG (Scalable Vector Graphics) is ideal for web. It scales perfectly at any size, stays small, is editable in code or design software, and supports transparency. Perfect for icons, logos, and illustrations.

EPS is the professional print standard — used in Adobe Illustrator, publishing workflows, and logo delivery for high-quality print materials.

DXF (Drawing Exchange Format) is a CAD format used in AutoCAD, CNC machining, laser cutting, and technical drawing workflows.

Yes — WebP offers 25–35% smaller files than PNG/JPEG at equivalent quality, supports transparency, and is supported by all modern browsers. Ideal for web.

TIFF is a high-quality lossless format for professional photography, print publishing, medical imaging, and archival purposes.

GIF suits simple animations and maximum compatibility with older systems. For static images with transparency, PNG is usually superior.

BMP is an uncompressed Windows bitmap format. Large file sizes, lossless quality, and simple structure — used mainly for Windows-specific applications.

PortImg is 100% free — no paid plans, no premium features, no hidden costs. All tools are available to everyone at no charge.

Yes. Our mission is to keep PortImg free and accessible for everyone worldwide.

10 files per batch, 50 MB per file — no daily or monthly caps. These limits exist solely to maintain fast, reliable service for all users.

No license needed. You can use PortImg for personal and commercial projects at no cost. Converted files are entirely yours, no attribution required.

Absolutely — free for businesses, agencies, freelancers, and enterprises with no restrictions on commercial use.

Yes — all uploads use HTTPS encryption, files are processed in isolated server environments, nothing is stored permanently, and files are auto-deleted after processing.

Files are automatically deleted from our servers shortly after conversion. We never store, analyse, or use your files beyond the conversion you requested.

No. No registration means no names, emails, or personal data collected. We only gather basic anonymous analytics (page views, browser type) to improve the service.

We implement strong security measures, but we advise against uploading highly sensitive materials to any online service. For confidential content, consider offline conversion tools.

Never — we do not share, sell, or distribute your files or any personal data to third parties.

Yes — all uploads and downloads use HTTPS. Files are processed in secured, isolated environments and deleted immediately after conversion.

Chrome (recommended), Firefox, Safari, Edge, and Opera — all modern versions. Keep your browser updated for the best experience.

1. Check your internet connection.
2. Verify the file isn't corrupted.
3. Confirm it's under 50 MB.
4. Try a different browser.
5. Clear your browser cache.
If the issue persists, contact support.

No public API is currently available. If you have business needs for API access, please reach out via our contact page.

Note the error message, try re-uploading, check the file format and size, clear browser cache, then try a different browser. If problems continue, contact support with those details.

Not yet — but our site is fully responsive and you can add it to your home screen on iOS and Android for an app-like experience.

Yes! Send feature requests, format suggestions, or improvement ideas through our contact page. User feedback directly shapes our roadmap.

Use our contact page and include: a description of the issue, your browser and device, steps to reproduce, and screenshots if possible. We investigate every report.